Effective February 24, 2017
At AutoScale, we have a few fundamental principles:
- We won’t ask you for personally identifying information (“personal information”) unless we really need it.
- AutoScale may share your name, email address, and order details with the AutoScale Marketer from whom you purchased for the purpose of customer service, order related correspondence or follow up. AutoScale is not responsible for Marketer’s use of your personal information.
- If your purchase contained licensed content, like a logo, we may also have to provide your sales information to the licensor, but only in the event that they audit our sales or royalty calculation.
- Otherwise, we don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of our services.
- In our service, we aim to make it as simple as possible for you to control what’s visible to the public, kept private, and permanently deleted.
It is AutoScale’s policy to respect your privacy regarding any personal information we may collect while operating our website.
Gathering of Personal Information
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to advertisers or third parties.
Certain visitors to AutoScale choose to interact with AutoScale in ways that require AutoScale to gather personal information. The amount and type of information that AutoScale gathers depends on the nature of the interaction. We collect this information from you in order to manufacture your order, send you order status updates, product updates, and respond to your customer service requests. For example, we ask visitors who sign up as a marketer at AutoScale to provide a name, company name, email address, mailing and billing address, and phone number. Visitors who purchase product at AutoScale are asked to provide the same information including payment information. In each case, AutoScale collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with AutoScale. You can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain website-related activities.
Payment information is stored securely on third party payment provider services such as Stripe and PayPal. We are not responsible for your personal credit card information and have secure access to that information only through secure tokens provided by the payment provider.
How Can You Access and Correct Your Personal Information?
Subject to the exceptions provided by the applicable law, AutoScale will make available to you any specific personal information about you that it has collected, utilized or disclosed. Most of your personal information is available to you through your online account profile. If you require other information, please request the information by contacting AutoScale. Please also provide us with details to help us understand your request and conduct our search for your information. We will need you to verify your identity before searching for or providing you with access to your information. We will respond to your access request within 30 days upon receiving all necessary information, or advise you in writing if we require additional time. Simply send your request for access to AutoScale by email at the address set out below. We will use reasonable efforts to ensure that your personal information is kept as accurate, complete and up-to-date as possible. AutoScale will not routinely update your personal information, unless such a process is necessary. In order to help AutoScale maintain and ensure that your personal information is accurate and up to date, you must inform AutoScale, without delay, of any change in the information you provided to AutoScale.
How You Can Protect Your Privacy.
Never disclose your current PIN, passwords or answers to online personal verification questions to anyone, or you could be liable for losses. No AutoScale employee or agent will ever ask you verbally or through e-mail for this information. Making sure that AutoScale has your most up-to-date address or contact information will help protect your personal information from being misdirected. To protect your privacy online, you should, among other things, clear your browser’s cache after each session, use a firewall, and use up to date software to protect your computer from viruses and spyware.
Like most website operators, AutoScale collects non-personal information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AutoScale’s purpose in collecting non-personally identifying information is to better understand how AutoScale’s visitors use AutoScale. From time to time, AutoScale may release non-personal information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
AutoScale also collects potentially personal information like Internet Protocol (IP) addresses. AutoScale does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personal information, as described below.
AutoScale may collect information that does not contain personal information in order for the purpose of creating statistics about the behavior of visitors to AutoScale. For instance, AutoScale may monitor the most popular pages on the AutoScale site. AutoScale may display this information publicly or provide it to others.
Protection of Certain Personal Information
AutoScale discloses potentially personal and personal information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AutoScale’s behalf or to provide services available at AutoScale, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using AutoScale, you consent to the transfer of such information to them.
AutoScale may disclose personal information only in response to a subpoena, court order or other governmental request, or when AutoScale believes in good faith that disclosure is reasonably necessary to protect the property or rights of AutoScale, third parties or the public at large. If you are a registered user of AutoScale and have supplied your email address, AutoScale may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with AutoScale and our products. You may change this setting in your account preferences.
AutoScale takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal information.
You may sign up or log in to AutoScale using Facebook Connect or with an email address and password. Facebook Connect will authenticate your identity and provide you the option to share certain personal information with us, such as your name and email address. Services like Facebook Connect give you the option to post information about your activities on AutoScale site to your Facebook profile page to share with your network.
We may post on AutoScale.com, any photos, comments or testimonials you send us via email or post via Instagram, Twitter, Facebook or other social media site. If you wish to update or delete your photo or testimonial, please contact us.
Retargeting Information / Display Advertising
AutoScale has implemented and uses Retargeting and Display Advertising provided by Google and Facebook.
AutoScale and Google Analytics features display advertising and remarketing/retargeting.
Visitors are able to opt out of Google Analytics for Display Advertising and customize Google Display ads using the Ads Preferences Manager in Google.
Third-party vendors, including Google, show you ads on sites across the Internet.
AutoScale and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to a website.
If AutoScale, or substantially all of its assets were acquired, or in the unlikely event that AutoScale goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of AutoScale may continue to use your personal information as set forth in this policy.